Orders placed before 1 PM (GMT-7) Monday to Friday will usually be dispatched the same working day. Orders placed after 1 PM (GMT-7) will be dispatched the next working day. Orders placed over the weekend will be dispatched the following Monday.
At busy times, during public holidays, please allow 12+ business days to receive your parcels.
US & Canada
USA standard Shipping $5;
Approximately 4-12 business days (GMT-7)
USA express delivery $15;
Approximately 2-3 business days (GMT-7)
Free standard shipping for orders over $25 (USA & Canada only)
Rest of the world
International standard delivery $8; Approximately 7-10 business days (GMT-7)
International express delivery $17; Approximately 2-3 business days (GMT-7)
Free standard shipping for orders over $35
Orders will be sent to the address given when placing the on the website. We can not change the item or delivery address once its dispatched or take responsibility for lost or stolen items if parcels are left somewhere different from the address given.
If your address details are entered incorrectly and shipped, please be aware that we will charge shipping again to resend it out to you
If your parcel has not arrived, then please do contact us within 14 days of the order. After this time, we are unable to track parcels and issue refunds.
Returns and Exchange
We hope you are more than happy with our Pureborn's baby products but if you are not entirely satisfied we are happy to refund ( or exchange any item purchased via our online store within 7 days of received the goods
Please email us at firstname.lastname@example.org before you request to refund or exchange
All the refund will goes into a gift card to shop in the online store again
Returns must be unused and in a re-saleable condition, with all original packaging and labelling included
Please be notice that Pureborn won't cost any return and delivery costs